FAQs

A red dot next to a zone name in the Keilton app can indicate two possible issues:

Low batteries – This means one or more devices in the zone has batteries below 20% and needs replacement. The red dot appears as a low battery warning.

Poor connectivity – The red dot can also appear when a zone has trouble syncing data due to poor project connectivity.

In this case:
*The red dot indicates the zone cannot connect to sync lighting data.
*This is usually caused by an intermittent network issue preventing proper data syncing.
*Once connectivity is restored and sync completes, the red dot will disappear.